India’s food safety regulator, FSSAI, has issued warnings to online grocery platforms including Blinkit, Zomato, Swiggy, BigBasket, Zepto, and Amazon over missing or incomplete expiry date labels on food items. The action comes after inspections revealed non-compliance with the Food Safety and Standards (Labelling and Display) Regulations, 2020.
The Food Safety and Standards Authority of India (FSSAI), the apex regulatory body responsible for food safety and hygiene in the country, has taken strict action against major online grocery and food delivery platforms including Zomato, Blinkit, Swiggy, BigBasket, Zepto, and Amazon. This comes in response to widespread non-compliance with expiry date labelling norms under the Food Safety and Standards (Labelling and Display) Regulations, 2020.
FSSAI, headquartered in New Delhi, oversees the enforcement of food safety standards across India. Following routine inspections and rising consumer complaints, the authority observed that many products on these platforms either lacked expiry date labels or had incomplete information. This violates the mandatory requirement that packaged food items must display clear expiry details and carry a minimum shelf life of 45 days at the time of delivery.
The regulator has directed all listed companies to ensure immediate correction of their systems and strict adherence to labelling standards. It has also warned of potential legal action under the Food Safety and Standards Act, 2006, for continued violations.
With the rapid expansion of quick-commerce and e-commerce grocery services across Indian states, particularly in Maharashtra, Karnataka, and Delhi NCR, the FSSAI’s move signals a broader attempt to tighten digital food supply chain governance. Sensitive product categories such as dairy, packaged snacks, and ready-to-eat meals have drawn particular scrutiny.
This development serves as a timely reminder for FMCG brands and dairy businesses operating online to verify that their product listings include accurate labelling, especially expiry details, to avoid regulatory penalties and preserve consumer trust.
